Nowadays, the demand for call centers is quite high. The centers typically perform outbound and inbound calls for various industries.
Although some call center employees may work from home, many companies set up large office spaces to accommodate the bulk of their workers. Thus, as the call center gains new business and hires more employees, the center may outgrow the size of its current office space.
Many business owners may not desire to purchase a new office building, especially if their business demands are rapidly evolving. Instead, they may choose to rent an office space.
Commercial property owners often offer rental agreements that can meet the budgetary demands and spatial needs of local call centers. Still, it may be difficult for center owners to find a space that they feel is a good match for their call center needs.
If you are a call center owner who would like to move your business to a new space, here are a few factors to consider throughout the selection process.
If the demands of your growing center are expected to double or significantly increase in the next year or so, you may want to look for a building that offers short-term leasing. Thus, if you outgrow the space in a short period, you can move to larger accommodations without suffering a penalty.
Also, if you are fairly certain of the accuracy of your growth projections, you may benefit from leasing a building that has more space than you currently need. As you hire more staff members, you can expand into the already-rented but unused spaces in the building.
Many call center locations include a large open space in which the customer service representatives are situated. The space, which typically allows the placement of cubicle walls to separate the individual representatives as they make and receive calls, may simply be an extra-large open room.
If an office building is separated into small offices by load-bearing walls, the space may not be suitable for your needs. However, if the walls are not structural and the owner is willing to make the floor plan changes that you request at no expense to you, the changes may be made worry-free.
Additionally, consider the wheelchair accessibility of the building. If any of your employees have a physical handicap, ADA-approved entrances, restrooms, and elevators may be necessary.
To review a list of the commercial office spaces available for rent near you, schedule a consultation with a real estate professional in your local area.